Returns & Exchanges
At Magnus Supply, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, you can return or exchange unopened items within 30 days of purchase.
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.
Prepare Your Package
Securely pack the unused products in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
Ship It Back
Affix the pre-paid shipping label provided in your email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing